Returns & Refunds Policy – ElectroFight

At ElectroFight, we take product quality and customer safety seriously. Because we sell sealed food supplements, strict hygiene standards apply.

Returns

We offer a 30-day return window from the date you receive your order.

Customers are responsible for covering return shipping costs. Shipping costs are non-refundable, except where the item is faulty or sent in error.

To be eligible for a return:

• Items must be unopened, unused, and in their original sealed packaging

• Proof of purchase is required

To request a return, contact us at electrofightuk@gmail.com.

Once approved, we will provide return instructions.

Important Hygiene Notice

For safety and hygiene reasons, we cannot accept returns of opened or unsealed supplement products. This ensures all customers receive products that are safe and compliant.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us immediately so we can resolve the issue.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

Approved refunds will be processed to your original payment method within 10 business days, depending on your bank or payment provider.

EU 14-Day Cooling-Off Period

Customers in the European Union are entitled to a 14-day cooling-off period. However, this does not apply to sealed food supplements once opened, due to hygiene and safety regulations.

Return Address

167-169 Great Portland Street, 5th Floor, London, W1W 5PF